FAQs

Frequently Asked Questions

Everyone has questions about going to the dentist which is perfectly natural! So Stillwater Dental has put together a list of frequently asked dental questions with detailed answers about our dental services.

It’s always a good idea to ask questions about your options before arriving at your first appointment. So if you don’t see your question/answer listed below, don’t hesitate to ask! Call us at 541-330-5952 or fill out an online form.

Emergency information

If you are a patient of Stillwater Dental and experience a dental emergency, please call us as quickly as possible. Our on-call staff will make arrangements for you to meet with one of our dentists and provide instructions on what to do until you can get to our office.

If you are not a current patient of Stillwater Dental, please go to your nearest Urgent Care facility to receive immediate treatment.

Do you examine children at your clinic?

Yes. Stillwater Dental is a family-friendly dentist office.

What can I expect at an appointment?

When you arrive at Stillwater Dental, our friendly staff will greet you, check you in, and notify your dentist of your arrival. Enjoy plush seating, magazine, complimentary WiFi, and television in our waiting room. The average waiting time for our clinic is 15 minutes.

Is patient financing available?

We offer CareCredit which provides affordable payment plans. You can find out more information here:

Do you have Imaging (x-rays, ultrasonography, CT-scan) facilities?

Yes.

Ordinary x-rays, panoramic mouth views, ultrasonography , endoscopy, CT-scan, bone mass density scanner or laser imager ( digital developer ) can be performed on location.

What happens if I need an intramuscular or intravenous injection?

Certain cases require injections for quick and full recovery. These can include antibiotics, anti-inflammators, local anesthesia or steroids.
Steroids and local anesthesia injections are administered by Doctors and anti-inflammators / antibiotics by an experienced nurse under our supervision.

What if I need Anesthetic?

We can undertake only small or minor procedures in our Medical Centre, using local anesthesia or superficial sedation.

All other procedures requiring general anesthesia are transferred to Athens or back to patient’s destination, to be admitted at a General Hospital.

What happens if I need a prescription?

We may prescribe for example analgesia treatment for your condition. Please let us know in case you have any allergy or other medical condition.

If you have already been taking drugs prescribed by your home doctor, please bring them with you for clarification or possible drug interactions and correlations with the new condition.

Insurance and Billing

Do you accept my insurance?

Our Medical Centre accepts most of the internationally recognized Insurance companies with affiliate.

If this is not your case, or if you have no insurance coverage then you will be expected to pay the bill in cash or credit card at the end of consultation. The original receipt, the signed copy of the credit card bill, the medical report in English and the results of tests performed are given to you in order to be delivered to your private or state insurance for reimbursement.

An estimate of consultation fees and costs, investigations or surgery are available on request.

Do I need referral?

If you have private insurance with an affiliate, the referral can be sent from your insurance company to us by fax or e-mail. We suggest that you contact your insurance in order to obtain this referral before your visit to our offices.

If you don’t have an insurance coverage, feel free to come to our Medical Centre. The billing procedure is as explained above.

Do you have parking facilities?

Yes.

Free Parking is available in front and around the Medical Centre.

Committed to Happy Patients